Frequently Asked Questions

Find answers to common questions about the platform and how it can help your business grow.

What is Loyaltie.com, and how can it help me manage my business?

Loyaltlie is a free, easy-to-use platform that empowers small businesses and individuals to turn one-time buyers into repeat, loyal customers with membership plans and create a steady and reliable income. It requires no technical expertise and automates the process—from member sign-ups to payments—making it effortless to manage. 

Do I need to set up an online store/shop for my business in addition to my Loyaltie page?

No, you don’t need a separate online store. Your Loyaltie page will act as your digital storefront, where customers can access your offers and deals. It’s designed to make it simple for businesses without an online shop to provide services directly to their customers.

How do I create my business page on Loyaltie?

It’s easy to get started. Just sign up on Loyaltie.com, add your business details, and you’ll be able to create your business page in a few simple steps. From there, you can set up loyalty plans, create offers, and start building stronger relationships with your customers.

What types of businesses can benefit from using Loyaltie.com?

Loyaltie is designed for small, owner-operated businesses offering products or services. Whether you run a physical store, provide services, or operate both, Loyaltie can help you create a new stream of income by offering exclusive loyalty plans. It acts as your digital storefront, complementing your current setup, and giving your customers more ways to engage with your business.

What are loyalty plans, and how do they work on Loyaltie.com?

Loyalty plans on Loyaltie allow you to offer exclusive services, deals, or products to a limited number of customers. You can start by setting a cap on how many clients can join, creating demand and exclusivity. Over time, you can easily adjust your plans to fit what your customers need, helping you grow steadily and ensuring your business offers the best experience possible.

Is it possible to offer free trials or discounts on loyalty plans?

Yes, you can offer free trials or discounts to attract new customers and get them interested in your business. For example, you can set up a $0 trial for the first week or month. Clients will enter their payment information to continue with the plan after the trial, which makes the transition smoother as they experience the quality of your services or products.

Can I change the loyalty plan details after I publish?

Yes, you have full control to update your loyalty plans even after they’re live. You can adjust pricing, offers, or any other details to match what your customers need, helping you refine your services and keep your business flexible.

Can I choose which clients/members to accept into my Loyaltie community?

Absolutely! You can decide who joins your loyalty plans by setting limits on the minimum and maximum number of members. This helps you maintain control over your offers and ensures your clients fit your business goals, all while keeping a sense of exclusivity that helps generate demand.

Can my clients/members cancel their plans?

Yes, your clients can cancel anytime without needing approval. Their plan will end immediately, and they won’t be charged further. Loyaltie handles the payment processing, so you don’t need to manage cancellations manually.

Do I need to handle the payments coming from my clients?

No, Loyaltie takes care of the payments for you. All payment processing is automated, so you don’t have to worry about manually handling transactions. This gives you more time to focus on your business while Loyaltie ensures payments are processed smoothly.

How are payments handled on Loyaltie.com?

Payments are automatically processed through Loyaltie. You don’t need to integrate with any third-party services or worry about handling approvals. Loyaltie ensures that payments come through regularly, providing you with a reliable and consistent income stream.

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