FAQs

What is Loyaltie, and how can it help my business?

Loyaltie is a marketplace where customers search for plan-based services and products. Instead of selling one-off purchases, you sell on a plan—whether it's weekly yoga classes, monthly dog grooming, or fresh produce deliveries—so you can earn recurring revenue and build long-term customer relationships. Customers join your Loyaltie  and you control pricing, availability, and plan benefits.

How does Loyaltie work?

Once you set up your Loyaltie and create your plans, your business will be discoverable by customers searching for plans in their area. They can browse different categories, view your plans, and join directly from the marketplace.

Do I need to set up an online store or website?

Nope! Your Loyaltie acts as your digital storefront. Customers can discover, join, and manage their plans directly through the platform. You don’t need a separate website or store—just list your plans and start selling.

How do I create my business page on Loyaltie?

It’s super easy:

1️⃣ Sign up & set up your Loyaltie– Describe your business and what you offer.

2️⃣ Create your plans – Choose pricing, delivery frequency, and availability.

3️⃣ Publish & get discovered – Customers find your plans and subscribe!

What types of businesses can sell on Loyaltie?

If your customers buy from you regularly, you should be selling on a plan.

Food & Beverage – Coffee shops, bakeries, meal prep services, farm-fresh produce.

Fitness & Wellness – Yoga, pilates, personal training, massage therapy.

Home & Personal Services – House cleaning, dog walking, grooming, babysitting.

Creative & Educational Services – Art classes, music lessons, coaching, tutoring.

Local Makers & Retail – Flowers, candles, handmade soaps, subscription boxes.

Loyaltie is perfect for small businesses, independent professionals, and local makers looking for steady, repeat sales.

What are plans, and how do they work?

Plans allow customers to join to your services or products on a recurring basis. Instead of selling one-time purchases, you create plans where customers pay weekly, monthly, or on a set schedule to receive your product or service.

Can I offer free trials or discounts?

Yes! You can offer trial plans or special discounts to encourage customers to join. Some businesses provide a “Try Before You Buy” option, so customers can test your service before committing.

How do customers find my business?

Your Loyaltie is automatically listed in the marketplace where customers search for businesses offering plans. The more engaging, clear and popular your Loyaltie, the more likely customers will join your plans.

Can I approve who joins my plans?

Yes! You review and approve new members before they are billed. You can also:
✔ Place members on a waiting list if you're full.
✔ Reject applications that don’t fit your service.

Can customers cancel their plans?

Yes, customers can cancel anytime without approval. Their membership will end at the next billing cycle, and they won’t be charged again.

Do I need to handle customer payments?

No, Loyaltie manages all payments for you!

✔ Customers are billed automatically based on the plan they choose.

✔ Payments are deposited directly into your bank account every month.

✔ You don’t have to handle refunds or cancellations—Loyaltie takes care of everything.

How are payments handled on Loyaltie?

✔ Customers enter their payment details when buying you plan.

✔ Payments are processed automatically based on the billing cycle you set (weekly/monthly).

✔ Your earnings are transferred to your account every 1st of the month.

Can I change my plans after publishing?

Yes, you have full control to update pricing, add new perks, or adjust availability anytime.

Why should I sell on a plan instead of one-time purchases?

Selling on a plan means:

Predictable, recurring revenue – Know how much you’re earning each month.

More money per customer – Customers buy from you long-term, not just once.

Less hassle – No more chasing individual sales—it’s automated.

Better customer relationships – Build a loyal community instead of one-time buyers.

What if I don’t have members yet? How do I get started?

If you’re new, share your Loyaltie with your customers, social media followers, and local community. The more you promote your plans, the more visibility you get on the marketplace and the faster you’ll get members.

What happens if I reach my available slots limit?

✔ Members who apply will join a waiting list.

✔ When a spot opens, the next person in line gets in automatically.

✔ This creates demand and keeps your business growing at your pace.

How do I get started?

Click "Set up your Loyaltie" and start selling today! 🚀

Sell anything with a plan

Grow your business with repeat customers, joyfully.